We offer a wide range of hair care products including dry shampoo, leave-in-conditioner and a root serum for women over forty. Our products are formulated with innovative proprietary technologies that fortify hair health for all women and all hair types.

Each product page includes a detailed description and benefits for specific hair types. Additionally, our Ingredients Glossary can help you identify the best products based on your hair type and needs.

Yes, all of our products are specially formulated to be safe for color-treated hair.

Yes, we have a selection of products designed for sensitive scalps, which are free from harsh chemicals and sulfates. All Commence  products are gentle and soothing, helping to maintain a healthy scalp environment. Our Root Serum is A multi-tasking root, scalp, and hair enriching formula that calms stressed scalps while increasing hair density and thickness from the root to the tip of the hair. The serum kickstarts and maintains cuticle protection for healthier hair growth, as well as scalp and hair health for transformative benefits, creating softer, smoother, and stronger strands.

We are proud to offer a range of cruelty-free and clean products. Thoughtfully created with the best chemists in the world to ensure our products are good for you and the planet, our products use potent active ingredients at clinically proven efficacy levels to perform at the highest standards possible. Our products are never tested on animals and are Phthalate Free, Sulfate Free, Talc Free, Benzene Free. Commence is safe for all hair types, color and chemically treated hair.

First off, congratulations! We care about your health and safety so we have developed products that are safe for pregnant women. All our products undergo rigorous testing and adhere to strict safety standards. We avoid using known harmful ingredients such as parabens, phthalates, sulfates, and synthetic fragrances.

The answer is YES! Our products are responsibly created with thoughtful, clean ingredients that are good for your health and the health of our planet. Our products are never tested on animals and are Phthalate Free, Sulfate Free, Talc Free, Benzene Free. Commence is safe for all hair types, color and chemically treated hair.

Due to high volume, we are unable to accommodate every order but please contact our team at customerservice@shopcommence.com with your order number and we will do our best to address the cancellation or change.

Please allow up to 2-3 business days for orders to be processed before shipping. We offer shipping in the US (3-5 business days) and Express (1-3 business days). You will receive a confirmation email and tracking number once the order has shipped.

Once your order is shipped, you will receive a tracking number via email.

Promotions and coupon codes are not combinable and apply to full-price items only. Exclusions apply. 

We offer standard shipping that delivers in 5-8 business days for $5. Free standard shipping that delivers in 5-8 business days for orders $50 and above. Express shipping is available for $10 and delivers in 1-3 business days.

Currently we only offer shipping to the United States. Soon, we plan to be shipping internationally. Sign up for email to be the first to know when we ship to your location.

We offer a 30-day return policy on all products for all unused products. Please visit our Return Center for more details.

If you’re unsatisfied with your order, you may initiate a return for a refund. Returns have a handling fee of $6.95 per order. You may keep the remainder of your product. Once we process your return request, we will issue a refund in the amount of the original charge (including tax), less the shipping fees for your original order, which are non-refundable. Refunds will be credited to the original payment method that you provided. Please note that your financial institution may take an additional 7-14 business days after you receive the notification email to reflect this transaction. We will issue store credit if your original payment method is not available

Our customer service team is available to assist you with any questions or concerns. Please use the contact us page or email customerservice@shopcommence.com.