I love the shampoo and conditioner. They’re both great. My only problem is. I have arthritis in my thumb and the tops don’t come off so it’s really hard to squeeze the conditioner out. You might want to think of repackaging for people with hand problems because it’s really good stuff, but I can’t buy it anymore because of the packaging. :(
I love the smell of the detangler and how it easy it makes it to comb through my hair.
Love the way the shampoo & conditioner makes my hair feel soft & shiny! I do wish it didn’t have fragrance. Wish the bottles had a pump! Haven’t noticed any changes yet with the root serum.
I have been using Commence shampoo and conditioner for about two weeks. I absolutely love what it does to my hair. My curls are bouncy and my hair feels stronger after only a few uses. My feedback is this: you need to reconsider the packaging. This is being marketed to women in midlife and older. Many of us have decreased hand strength and mobility. The conditioner bottle is almost impossible to squeeze. Would you ever consider a pump dispenser? I love that the font on each bottle is large and easy to read. Please reconsider the bottle style.
Love both shampoo and conditioner. Leaves my hair soft and shiny. Only qualm is it’s hard to squeeze the bottles. Especially the thick conditioner.
So I’m a 60 woman and my hair definitely needed help the first thing I notice after using the shampoo was how shiny my hair looks the softness, I have fine hair but between colorings and drying and products it always lacked shine and now seems more manageable shiny fresh can’t wait to dry the conditioner and the “dry” shampoo :)
I placed a second order after the first use!! I’m using every product in the line and I LOVE each one! . My hair is left soft, smooth and fuller and, after the first week, I noticed hair loss has slowed considerably. The smell is light, fresh, and clean. I hope there are plans to develop travel sizes; I travel a lot and now I don’t want to be without my Commence while I’m on the road!! I’m a customer for life!
I tried the Root serum because my hair was thinning at the hairline. I used it every other day for 3 weeks and gradually started noticing REAL hair loss. I tossed the remainder in the garbage and thought I would post my experience here. I realize everyone is different, but this is certainly not the experience I expected.
Not sure if it works as I have only been using for a week. When applying and rubbing into the roots it leaves my hair dry and clumpy like a hair gel. Not what I expected.
First off, I wrote over a year ago about sampling. I was told there is no such thing here. I tend to have issues with some shampoos that tend to irritate a scalp with sebhorreic dermatitis issues. Sometimes shampoos are fine for a little while and then are a problem. I explained this to the CS agent. So not knowing, I blindly have to keep trying things. My hair is very thin and fine especially after thyroid issues. So having only tried it a couple of times, I can't give a full-on review, since I don't know if this will be problematic. When I opened the bottle, I wasn't happy. Really dislike the smell. Somehow, I thought this was more natural and would have a softer, more interesting scent, but unfortunately smells like a drugstore shampoo, very strong and not appealing. Third issue is that the bottle is a pain. I mean just a regular top would be fine.... Sigh.. disappointed.
I should have known that a general hair care line wouldn’t work especially well for curly hair and I was right. The products are ok but definitely don’t help to bring out the curls. They hair feels somewhat flat. I don’t particularly like the smell - it’s not terrible but not the best either. As for the bottles, seems like they were designed to have customers waist as much product as possible. I was hopeful that I had finally found the perfect product but unfortunately that’s not the case. I’ll keep looking.
I ordered the Root Serum and have been using it for about a week now. I use it at least once a day, sometimes two, andI love the product and the company! I’ve been a Brooke fan for many years now and I’m so excited she created this company!
I ordered the Root Serum and I love that I can use it in the morning and at night and that it doesn't matter if I already have product in my hair. I have only been using this for a week but so far so good.
Love this dry shampoo! Just spray, fluff, and go! I have never gotten so much body and volume from a powder before. This stuff is amazing!
I got interested in your Instant Shampoo when I realized that the popular dry shampoo I purchased had Butane as the first ingredient. I think that is lighter fluid! I really like your Instant Shampoo for when there isn't time for a regular shampoo. I also decided to purchase your shampoo and conditioner. I like the results, but I wish that you would offer it in a fragrance free version, or even just low fragrance. Some of us are sensitive to fragrance, so right now, I wouldn't be able to use the products every time I wash my hair. I will probably alternate with another one I like too.
I love the way this makes my hair feel. Shiny and thick. I’m praying it helps my hair grow I will definitely be ordering again.
I really like the shampoo and conditioner. My hair seems to be healthier after just a week of using them. However, if this product is being marketed for older women's hair, I'm not understanding the really difficult bottle design. I have to use two hands to squeeze out the conditioner and that makes it very difficult to use in the shower. And I'm thinking when the product is getting near empty I have no idea how I'll get it out of the bottle. The shampoo (because it's not as thick as the conditioner) is fine to squeeze out (of a very wide bottle) I'm wondering how I'll get out all of the product. I wish the design of these bottles had a top that could, at the least, be twisted off and expose the inside in order to get all the product out. Not a good design for older people who may have arthritis and trouble opening things. I almost put this at 3 stars because it's an issue to me. I may have to cut open this container and put the product in another bottle. That seems very messy and silly for the price. It's not cheap and I can't believe no one else finds these bottles annoying.
The conditioner does a great job of detangling my finely textured hair and it smells nice. I do wish the packaging was better. I have to really squeeze the container - and this is with a full bottle. I am not excited to try to get the product out when there is not much left inside. I know this company is new so maybe the packaging will eventually change - it is inside what counts for sure!
The shampoo and conditioner are fine but trying to squeeze the bottle is very very hard especially for an older person. I with they had a more friendly way to get the product out of the container.
I am using the shampoo, conditioner and dry shampoo. These are great products. The research that has gone into the ingredients is very effective for my hair which has thinned since menopause. The shampoo and conditioner leave my hair silky, shiny and full. Thank you Brooke!
I wish I could give a better review. The scent of the shampoo and conditioner is nice and the way my hair looks after using it is less dry than with other products I have tried. I have two issues though, the first being the design of the bottles. I find myself struggling to get the conditioner out of the bottle. I like the idea of not having a separated cap but the conditioner is too thick to come easily out of the small hole at the top. The other issue is more of a concern and that is that the products contain Benzyl Salicylate which is a potential endocrine disruptor. I need to review the ingredients closer in the future before purchasing.
Thank you so much for your honest feedback — we truly appreciate you taking the time to share it. We’re glad to hear you’re enjoying the scent and how your hair feels after using the products.
We completely understand your concern about the packaging — you’re not alone! We’re currently working on updates to make the bottles easier to squeeze and dispense, especially for thicker formulas like the conditioner.
Regarding Benzyl Salicylate, it’s included in very small trace amounts as part of the fragrance composition and is compliant with all U.S. and EU cosmetic safety standards. We always take ingredient safety seriously and work closely with our formulation team to ensure all ingredients meet regulatory guidelines and are safe for continued use.
Thank you again for your thoughtful review — feedback like yours helps us continue to improve.
I purchased the detangler and leave-in conditioner and they are both excellent. They left my hair smooth and shiny and that lasts for days. Looking forward to trying the rest of the products.